Discover DFS: The UK’s leading sofa experts
There are plenty of options when it comes to buying a new sofa or piece of furniture - so why choose DFS? Whether it’s our five decades of experience, thousands of positive reviews, high standards in product quality or simply plenty of choice - here are a few reasons why you should consider buying your next sofa from DFS.
Over 50 years of experience
We know a thing or two about furniture... Since opening our doors in 1969, we've offered the largest range of sofas in stores across the UK. That's over 50 years of designing and making quality products at prices to suit any pocket, and all delivered with care. We know every customer is different - our thing is helping you find your thing, and our range is designed to give everyone confidence to be themselves and show their personality. That means we’ve made literally millions of sofas for happy customers - so millions of people can feel more at home in their home, and we can truly mean it when we say we’re sofa experts.
Experts in design and manufacturing
We’re more than just a sofa retailer. All of our sofas are handmade, many of which are designed and built by skilled craftspeople in one of our own UK factories. From frames and springs to fabrics and stitching, our expertise is unrivalled - and we bring this expertise when choosing products from other suppliers and manufacturers too. We’ve grown our range to include products from some of the world’s best manufacturers and suppliers, and even offer ready-made sofas and furniture that can be delivered in as little as 7 days. So we can offer you a huge selection of sofas and furniture to choose from, while being confident every single piece is of the quality standard you expect.
Dedicated quality assurance team
Our dedicated quality assurance team signs off on every furniture range we launch - no exceptions. Everything we sell has been through independent testing and verified to meet or exceed relevant industry standards and regulations, so you can be sure your family will be comfortable and safe when using our products.
Internal technical and compliance experts
All retailers and producers use industry technical service providers to help them understand product, industry and regulatory requirements - however, here at DFS, we have technical experts in-house, allowing us to confidently bring the most exciting, safe and compliant products to our customers.
Our in-house experts represent DFS at the highest level of leading industry associations; representing these associations at the British Standards Institute (BSI), on testing standards development committees, the Office of Product Safety and Standards (OPSS), other UK government office Business Reference Panels (BRPs) and so much more. These key relationships allow DFS to consistently gain greater understanding of industry movements, regulatory change and to provide the best product offerings to our customers - and also share experiences and learn from others in non-competitive spaces.
Regardless of size, shape, materials or cost - the level of product safety and expertise involved from initial idea to our customers' door is the same for every single one of our products.
Loved throughout the UK
Did you know that 1 in 4 sofas in UK homes are from DFS? As the biggest upholstery retailer in the UK, with over 400,000 5 star reviews, it’s safe to say our customers love our service and products - and many come back to us time and again when they’re looking to upgrade their home.
Furniture for every room in your home
No matter what part of your home needs a refresh - we can help! As well as our amazing range of sofas, recliners, sofa beds, armchairs and corner sofas, we’ve worked hard to bring you plenty of practical, stylish pieces for other areas in your home - from beds and mattresses for all ages, to dining and storage furniture. We even stock a selection of rugs and garden furniture! We’ve even been named the National Bed Retailer of the Year 2024 by the National Bed Federation - proving we’re experts in much more than sofas.
Over 100 showrooms nationwide
Sofas and beds are big investments - so it’s no surprise most of our customers like to try them out in person first. Thankfully, with over 100 showrooms nationwide, each staffed with friendly experts ready to help if you need it, at DFS there are plenty of opportunities to try out our sofas and find the right combination for you! Plus, our friendly members of staff are also available to help via live chat, video call, and over the phone - so we can help you however you need it.
More ways to get help at DFS
There’s plenty of ways you can get help from us, whether that’s in store, through live chat or over the phone.
1000s of ranges to explore
We know everyone’s thing is a little bit different - and that's why we stock literally 1000s of products across sofas, beds, mattresses, dining and occasional furniture for you to discover.
Sofas
Beds
Mattresses
Guarantees you can rely on
From our 15 year frame and spring guarantee, offered as standard on all our sofas - to our Sofacare insurance packages, which offer additional peace of mind against accidental damage - we’re proud to back our products with a range of guarantees, so you can be sure you’re investing in quality pieces.
Exclusive brands and products you won’t find anywhere else
Everyone’s thing is a little bit different - and that’s why we work with some of Britain’s most iconic brands to create exclusive ranges of sofas, beds and mattresses that draw on their unique style and expertise. Coupled with our own house brands, creating unique ranges centering around features like durability, versatility or the latest tech - these exclusive products offer even more amazing choice for your home, all in one place.
A responsible employer
Employing over 5000 people across the UK, we feel it’s our duty to do business responsibly for our employees and customers. So whether it’s our experts taking all customer service calls right here in the UK; our apprenticeships and training schemes supporting the next generation of talent; or our extensive support and benefit packages for our staff - it’s no wonder so many of our people are proud to work at DFS.
Giving back to the community
As an established British business with stores all over the UK, we have an incredible opportunity to give something back to the people who live and work where we do. So we do! Our charity partnerships and initiatives give us a great opportunity to give back to those less fortunate, and we support our staff in their efforts, too - through schemes like matched giving and paid volunteering days.
Supporting the planet
We believe there’s a huge opportunity to rethink our relationship with our planet and reimagine how we make products. It’s why we’re committed to changing the upholstery industry and finding better ways of designing, making, selling, delivering - and ultimately recovering and recycling - our sofas and furniture.
