Investing in a new piece of furniture for your home can be a worrying process. Will it be of the quality you expect when it arrives? How do you know it will last? To help put our customers at ease, we go that extra mile to source, test and audit all the furniture we sell, to ensure they are of consistent quality, strength, and durability.
We do our research, so you don’t have to
Every sofa, bed, mattress and piece of furniture for sale at DFS has been through our rigorous checks, to ensure it meets our standards for quality, durability and safety.
The first sofa company to be awarded the British Standard Kitemark™
DFS is the first sofa retailer and manufacturer to hold the domestic furniture BSI Kitemark for all sofas, sofa beds & recliners, sold both online and instore.
The BSI kitemark - recognising trust, safety and quality
If you see the BSI certification, you know that our products have been tested to highest standards and comply with three core standards:
Factory process control
Expert BSI auditors assess manufacturing facilities, including outsourced processes, to ensure products are consistently of the right quality and durability
Sample product testing
Technical review
BSI review all technical files, test reports and test certificates to validate that our products have been tested to the correct standards by accredited laboratories
Trusted by 67% of UK consumers
You’ll find the BSI certification across our product range
DFS is the first sofa retailer to hold Fira Gold Certification, which signifies superior comfort and durability across our Encore Fibre, Encore Foam and Pocket Sprung sofa seat cushions.
Want the ultimate in luxury? Choose Fira Gold Certified cushions
Available as an upgrade (or as standard) on many of our sofas, Encore Fibre, Encore Foam or Pocket Sprung seat cushions offer the ultimate in supportive comfort that lasts and lasts.
Fira Gold Certification
The best of the best - the international quality mark recognised across the furniture industry, only awarded after rigorous assessment against all main British, European and American standards. Originally invented as a standard of quality for domestic kitchens, FIRA Gold Product Certification is only awarded after rigorous assessment against specified performance tests, backed by an ongoing audit and re-testing programme to ensure Certification standards are continually met. Products are tested against all main British, European and American standards.
A snug, sink-in feeling
Cradles you in ultimate comfort with a super-soft, weightless feel - and springs back into shape again and again
Long lasting with low maintenance
Unlike ordinary fibre and feather cushions, which need daily plumping to stay at their best, Encore is proven to be both durable and comfortable for years to come - without the faff!
Encore Fibre
With a dense and supportive foam core, surrounded by a cosy fibre duvet - making them super comfy and durable - Fira Gold have named these the very best fibre cushions available in the UK!
Encore Foam
With a cleverly designed triple layer of foam, this cushion type offers the plump and pristine look of a foam seat cushion, but the sink-in comfort of a fibre seat.
Pocket sprung
Providing exceptional levels of comfort, the steel pocket sprung core is wrapped in a recycled fibre case, to provide lasting shape - and is manufactured with materials that can be 100% recycled at the end of life.
