Remote furniture personal shopping service

Our Virtual Showroom service brings the expertise of our friendly personal shoppers directly from our showroom, to your home! Explore our ranges, see furniture up close and get expert advice direct from home - ideal for when it isn't practical to visit us in-store.

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Different ways to chat

You will always see and hear our personal shopper, but they can’t see or hear you unless you want them to. You can talk 3 ways:

A shop worker reclining on a grey sofa with headphones on and a tablet as he talks to a customer from the shop

Face to face with your camera on, this is great for access and delivery queries, if a customer is worried about a sofa not fitting in their home.

Young women talking to a customer on a tablet inside a shop

You can chat to us through your devices audio but with your camera off. This allows us to comfortably guide you through selecting your dream sofa via a one way live video and discuss in detail any queries.

Close up of someones hand and phone on live chat talking to sales team

Chat to us by typing in the text box, this is if you prefer to not speak and have a simple question or request.