How can we help
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Contact DFS customer service

Need some help from our friendly team? Explore all the different ways you can contact us, and get your questions answered in no time.

Frequently asked questions from DFS customers

From claiming on guarantees to how to order fabric swatches, check out the answers to our most frequently asked questions from other DFS customers

We’re here to help

Our colleagues are dedicated to treating customers with kindness, equality and respect, and we ask that you do the same. Aggressive and abusive behaviour will not be tolerated, and we reserve the right to cease communication if such behaviour is displayed.

Unacceptable behaviour includes, but is not limited to:

  • offensive or inappropriate language;
  • any form of discrimination, including racist, sexist and homophobic remarks;
  • making threats towards staff members or our business; and
  • shouting and making unreasonable demands.

Thank you for your cooperation.

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Request a call back

Fill in a quick form with your preferences and we’ll give you a call at your convenience

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Call us

Give us a call to discuss your query - our phone lines are often busy, but we’ll answer your call as quickly as we can.

Customer services 0333 9999 777

For product queries or to place an order 0800 110 5000

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