Our colleagues are dedicated to treating customers with kindness, equality and respect, and we ask that you do the same. Aggressive and abusive behaviour will not be tolerated, and we reserve the right to cease communication if such behaviour is displayed.
Unacceptable behaviour includes, but is not limited to:
offensive or inappropriate language;
any form of discrimination, including racist, sexist and homophobic remarks;
making threats towards staff members or our business; and
shouting and making unreasonable demands.
Thank you for your cooperation.
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Customer services 0333 9999 777
For product queries or to place an order 0800 110 5000