In stock DFS products usually result in shorter delivery times. This is due to DFS working with multiple suppliers to ensure we have a variety of delivery times across various products, some are within just a couple of weeks.

We also have a variety of ranges that are made to order, which means you can customise these to the colour of your choice and choose your preferred interior. These ranges do tend to take a little longer - since they’re made just for you!

Products are packaged for protection in transit, which may cause slight creasing or flattening. Once unwrapped, they should return to their original shape.

Although our delivery teams are always super careful, now and then, some products may suffer damage in transit. If this happens, don’t panic - just get in touch with our friendly customer service team, who will happily work with you to put things right.

Ensure you read all product care, operational and assembly information, and awareness advisories before using your product.

New product smells are perfectly normal and part of the manufacturing process. Just allow some time for your new piece of furniture to settle and the odour will naturally dissipate.

To keep your sofa looking it’s very best, avoid placing it in direct sunlight as this can cause discolouration and fading over time.

If you choose your new furniture based on a store model, bear in mind that the seat may feel firmer initially. This will soften over time, depending on how frequently you use it.

Unless stated otherwise in the product description or operational information, all DFS furniture is for indoor use only. But we’re sure you knew that!

The lighting, size, and established décor of a room may make the product colour appear different from website images or DFS store showrooms.

Use easy glides on non-carpet floor types with caution to avoid any personal injury.

Covers, cushions, and interiors should not be hand or machine-washed, otherwise you risk damaging the fabric.

Depending on the material, everyday cleaning products could damage your new furniture. To play it safe, always read the fabric care advice on the product.

The DFS sofa care guide should be used as general advice. Any specific product care documentation should take precedence in furniture care.

Always ensure children and pets are supervised around motion furniture when in use.

Overloading plug sockets, over-connecting extension leads, and trapping wires may cause a fire risk or electrocution with your motion furniture.

1. Pound down four to five times on the seat pads and back cushion. This helps reform the furniture interior’s form.
2. If they become misshapen during use, use your hands to return any errant fillings to the corners of your sofa.
3. To smooth out any creasing, run your hands from front to back of your furniture, applying a good amount of pressure.

1. Every day, plump each seat and back cushion four to five times with both hands. You should also turn the cushions, if possible.
2. Smooth out any creasing on a regular basis, returning interior material to the corners and air into the cushions.
3. Plump arm bolsters four to five times, returning air into the area and reforming the interior.

Exuding beauty like no other type of leather, full aniline leather is the most natural look of leather types. Very little treatment, such as colour or protection pigments, is used in the process and showcasing its all-natural markings and colour differences.

However, these types of leather may need a little more attention to maintain. When you’re looking to care for your aniline leather, you should only use dry cloths and soft brush vacuum attachments.

Unlike full aniline leather, semi-aniline leather is treated with additional protective finishes during manufacturing. This helps to prolong the colour and lifespan. Otherwise, you’d be hard-pressed to tell the difference. The grain of the material remains unchanged, which also highlights the all-natural features and patterns in the leather.

While semi-aniline leather has added protection, you should still conduct regular leather care. Just like aniline, avoid using any ‘off the shelf’ bleaches or cleaners, opting only for gentler cleans with dry cloths and soft brush vacuum attachments.

Corrected leather has the most persistent look from sofa to sofa. That’s because the material has been lightly buffed and embossed for better uniformity of grain, while pigmentation treatment ensures colour consistency.

With these protective treatments, corrected leathers are much more durable and resistant to stains. As such, this type of leather is perfect for families and frequently used furniture in the home - although we still advise cleaning your sofa regularly with DFS-approved cleaning products to maximise its long lifespan.