When you order your perfect sofa, we’ll let you know how many weeks it will take to hand make and your local store will keep you updated by text message on the progress of your order. Please note if your order contains ranges from more than one supplier then your delivery may arrive in two different parts.
As soon as your sofa arrives in the Central Distribution Centre, we'll give you a call to arrange delivery. The day before your chosen delivery date, you will be given a 3-hour delivery window. As soon as our delivery team is on its way, they'll give you a quick call to let you know. This is usually 30 - 60 minutes before they are due to arrive.
On arrival our team will introduce themselves and work with you to establish the best way to get your furniture into the room of your choice. Rest assured our team is fully trained to lift, maneuver and install all our furniture with care and expertise, taking care to protect your home as they work. Our team will also remove all packaging, leaving your home tidy so you can enjoy your new furniture
Wherever you live and whatever the challenge, our delivery teams draw on their experience to handle even the most complicated deliveries. Twenty story blocks of flats? Narrow winding staircase? Low ceiling? They’ve got it covered.
We know you can't wait for your new sofa. Track its progress as we build it for you.
We know a thing or two about sofas. That’s because we’ve been making high quality, comfy and stylish sofas for 5 decades. Our experience and continued investment in British craftsmanship mean we can bring you the largest choice of sofas in the UK.