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DFS Virtual Showroom
Our Virtual Showroom service brings the expertise of our friendly personal shoppers directly from our showrooms to your home
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Different ways to chat
You will always see and hear our personal shopper, but they can’t see or hear you unless you want them to. You can talk 3 ways:
Face to face with your camera on, this is great for access and delivery queries, if a customer is worried about a sofa not fitting in their home.
You can chat to us through your devices audio but with your camera off. This allows us to comfortably guide you through selecting your dream sofa via a one way live video and discuss in detail any queries.
Chat to us by typing in the text box, this is if you prefer to not speak and have a simple question or request.