This multipoint Sofacheck is to ensure your new furniture is performing as expected, so the expert technician will check the following points and areas.

• Frame, Springs and Feet - Are there any areas of the frame, springs or feet, that require attention?
• Cushion interiors – Have your cushions or soft furnishings started sagging more than we would expect at this point? Using our expertise, we can measure the performance of your cushions to check they are performing as they should be and advise on care, maintenance and dressing.
• Seam Inspection – Are seams showing signs of wearing and/or separating, particularly in high areas of use such as seat cushions and arm covers?
• Colour loss from general soiling – Has the material soiled from general accumulated use, particularly on seat cushion covers, head rests, arm fronts or traffic lane abrasion?
• Buttons/Switches/Transformers/Wiring check – Are the electrical components working as they should? Is there any sign of wear on these components, our technician will carry out testing of any electrical components attached to your furniture and inspect wiring for health and safety issues, potential damage and risk to your home and family.
• Structural frame/mechanism failure – Is the general frame or any mechanisms within the furniture performing as they are intended? If there are any signs of failure caused by unintended misuse, accidental damage or unnoticed stress our expert will identify to prevent issues that may develop into more complex failures.

This is not an exhaustive list, click here to find out more about what is included in our Sofa health check.

• Repairs (Accidental stains and accidental damage) – these single unforeseen incidents are what the separate Sofa Care Plan will cover you for.
• General cleans and maintenance – the general cleaning care and maintenance of your furniture is down to you. However, our technician will advise you on general care and maintenance tips. These extended services that all consumers are expected to upkeep will help prolong your furniture’s life and keep it looking its best for longer.

You can book an appointment when your furniture is 30-42 months old, which is calculated from the date the furniture has been delivered.

Find out more and book your sofa check