Investing in a new piece of furniture for your home can be a worrying process. Will it be of the quality you expect when it arrives? How do you know it will last? To help put our customers at ease, we go that extra mile to source, test and audit all the furniture we sell, to ensure they are of consistent quality, strength, and durability.
Every sofa, bed, mattress and piece of furniture for sale at DFS has been through our rigorous checks, to ensure it meets our standards for quality, durability and safety.
We attend regular briefings when legislation is changed or updated, to ensure we’re meeting new legal guidelines
We audit our supplying partners and manufacturers every year, in addition to independent audits by the BSI
Our expert internal team of quality specialists regularly attend training courses to continuously develop and update their knowledge and skills
DFS is the first sofa retailer and manufacturer to hold the domestic furniture BSI Kitemark for all sofas, sofa beds & recliners, sold both online and instore.
If you see the BSI certification, you know that our products have been tested to highest standards and comply with three core standards:
Expert BSI auditors assess manufacturing facilities, including outsourced processes, to ensure products are consistently of the right quality and durability
BSI will independently test random samples of each product type to ensure their strength, durability and safety
BSI review all technical files, test reports and test certificates to validate that our products have been tested to the correct standards by accredited laboratories
DFS is the first sofa retailer to hold Fira Gold Certification, which signifies superior comfort and durability across our Encore Fibre, Encore Foam and Pocket Sprung sofa seat cushions.
Available as an upgrade (or as standard) on many of our sofas, Encore Fibre, Encore Foam or Pocket Sprung seat cushions offer the ultimate in supportive comfort that lasts and lasts.
The best of the best - the international quality mark recognised across the furniture industry, only awarded after rigorous assessment against all main British, European and American standards. Originally invented as a standard of quality for domestic kitchens, FIRA Gold Product Certification is only awarded after rigorous assessment against specified performance tests, backed by an ongoing audit and re-testing programme to ensure Certification standards are continually met. Products are tested against all main British, European and American standards.
Cradles you in ultimate comfort with a super-soft, weightless feel - and springs back into shape again and again
Unlike ordinary fibre and feather cushions, which need daily plumping to stay at their best, Encore is proven to be both durable and comfortable for years to come - without the faff!
With a dense and supportive foam core, surrounded by a cosy fibre duvet - making them super comfy and durable - Fira Gold have named these the very best fibre cushions available in the UK!
With a cleverly designed triple layer of foam, this cushion type offers the plump and pristine look of a foam seat cushion, but the sink-in comfort of a fibre seat.
Providing exceptional levels of comfort, the steel pocket sprung core is wrapped in a recycled fibre case, to provide lasting shape - and is manufactured with materials that can be 100% recycled at the end of life.