Faqs
You may have a few questions
Q: Why should I buy my furniture from dfs?
A: With almost 40 years experience in providing the highest quality sofas, cutting edge designs and excellent customer service, you've made us the UK's favourite sofa specialist.
We are also the UK's largest manufacturer of sofas with three factories in Carcroft, Yorkshire, Long Eaton, Nottinghamshire and Alfreton, Derbyshire making sofas just for DFS. Everything we make is exclusively sold in DFS stores and without the middle mans profit you're getting factory direct prices.
Q: Have you got the sofa I'm looking for?
A: We understand that everyone is different and we like to decorate our homes in our own unique style. Our collections include contemporary cutting edge designs, modern and classic ranges - the choice is yours.
Q: How many stores do you have and are there any near me?
A: We have 73 stores.
Q: I've seen a sofa I really like but I want to take advantage of your interest free credit. How does it work?
A: No problem - we take your details in store and arrange finance on your behalf. You can pay nothing for the first 12 months then either settle in full or take 36 months to pay the remainder (4 years free credit from date of order), or start paying one month after delivery of your furniture and pay over 48 months. Whatever you decide you won't need to pay any deposit or any interest at all - ever. Typical 0% APR.Credit subject to acceptance.
Q: How do I contact dfs?
If you have placed an order in store and would like to discuss this further please contact this store directly. store phone numbers
If you have placed an order by phone and would like to discuss this further, please follow the link below, fill in your contact details and we will call you back tomorrow to help with your enquiry. help with my enquiry
If you would like to place an order by phone, please follow the link below, fill in your contact details and we will call you back tomorrow to take your order. order by phone
If you require any other help or information, you can email our Customer Service team. contactus@dfs.co.uk