Get help from DFS

Whether you’re trying to track your order, have a question about delivery, or need advice on caring for your new piece of furniture - here you’ll find handy links to articles, frequently asked questions, and all the different ways to contact us here at DFS.

Popular help topics

Product care guides

Discover our best tips and tricks for taking care of your new furniture - from how to clean a fabric or leather sofa, to how to best care for your mattress or bed frame.

upholstery care guide

Upholstery care

Keep your upholstered furniture looking great with our easy to follow guide to maintaining your sofa.

fabric care guide

Fabric care

Want to find out the best way to clean your fabric sofa? This guide will make you an expert in no time.

leather care guide

Leather care

A genuine leather sofa is a real investment - keep it looking great with our tips on cleaning and caring for yours.

Frequently asked questions from DFS customers

From claiming on guarantees to how to order fabric swatches, check out the answers to our most frequently asked questions from other DFS customers.

sodeloco logo

Sofa and Furniture Delivery at DFS

More ways to get help at DFS

Not had your questions answered by the links above? Not to worry - there’s plenty of ways you can get help from us, whether that’s in store, through live chat or over the phone.

Community partnerships