Kieran - Excellent employee credit to DFS we were delighted by his attitude, knowledge and consideration.
Customer Testimonials
With the help of independent market research company Grass Roots, our most important people (that's you) have given honest testimonials about our whole service, from placing an order to delivery and service visits.
May 2013
(7214 customer testimonials)
In May 2013 our customers who kindly completed our surveys said these things about us. Have a look at how we did across the following categories:
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S Smith from Carcroft
Y Knight from Wetherby
Chris, good understanding of customer service requirements.Very pleasant, amenable. Sense of humour. Did not exert any pressure. A very likeable young man.
J Richardson from Measham
The advisor who processed our order gave excellent service and my husband who is a very reluctant shopper thought she was outstanding.
A Marshman from Banbury
Lee gave me his sales card so I can confirm he was really amazing and dfs should be proud to have him working on their team. He took an interest in me as a shopper I felt and his appearance was very presentable. He was open and spoke well and wasn't too pressurizing and I felt he was 'on the ball'.
J Wilson from Preston
Samir, on entering the store he greeted us and made us feel very welcome, it was a delightful visit and he was very polite and advised us on every aspect of our purchase, excellent sales person, can not fault anything about our visit and purchase,will certainly buy from store again.
M Jackson from Norwich
David, very welcoming remembered me from a previous visit, brought me coffee and biscuits, confirmed my order, explained all option but was not at all pushy.
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