Fabric care at
Fabric sofas are perfect for snuggling down on with your whole family – pets and snacks included. We’ve put together some tips to help you take care of the heart of your home.
Take all the cushions off and give your sofa a quick hoover once a week to remove any collected crumbs. Run the vacuum over all the cushions to lift off any surface dirt and dust using an attachment with a soft brush to avoid damaging the fabric and set your hoover on a low suction setting.
Watch those new black jeans on your light-coloured sofa. There’s a chance that the dye might transfer onto the upholstery.
Stay away from the washing machine. Our fabrics aren’t designed to be washed and giving covers a spin at even a low temperature could affect how fire retardant they are, as well as cause the colours to seep and the fabric to shrink.
Our 5 year fabric protection plan
We know how important your sofa is to the home. Our 5 year fabric protection plan has been designed to protect your fabric sofa from unexpected damage.
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Our 5 year fabric furniture protection plan
Our plan covers you for accidental staining of your sofa, including dye transfer from clothing or newspaper print, plus any spills like food or drink that leave a mess behind. You’re also protected against any sudden accidents that leave scuffs, tears, burns, rips, scratches or punctures in your sofa. Even deliberate damage caused by children and pets is covered in the first instance.
General and gradual wearing of your furniture through normal use like a normal amount of sagging to cushions or stretching in the fabric, including discolouration, staining or die transfer, sunlight, wind, flooding, insects and damage caused by pets is not covered by the plan*. Neither is damage caused by the wrong cleaning products, so have a look at our care tips for leather sofas to keep yours looking spick and span.
Keep your sofa away from food preparation areas, as you will not be protected if any stains occur as a result. Any damage caused by exposure to direct sunlight, wind, flooding or insects is not be covered either, so be sure to place your sofa away from the elements.
This policy only applies when your sofa is in your home, and not if it’s in your workplace, in transit, or in a house that you rent out.
*Link to full terms and conditions.
How do I claim?
To make a claim, you need to act as quickly as possible – call Guardsman on 0345 266 0626 or 01235 448844. You can also download a form from our website and send it via email at [email protected] or through the post. Any claims submitted more than 28 days after the damage occurred might not be valid, so make sure to contact us as soon as you can.
How will I be compensated?
We may send out a specialist Guardsman stain remover to look at the damage, and where appropriate we will aim to clean or repair your furniture. If we can’t, then we’ll make an effort to replace it with something as close to your original purchase as possible.
Our Fabricare kit
Get rid of marks and spills quickly and easily with our Fabricare kit. It comes with two stain removers in different strengths, as well as a general cleaner, a soft cloth, a sponge and a full set of instructions.
Call 0808 1209679 to find out more.